Terms and Conditions

Right of Admission Reserved

 

We reserve the right to refuse entry to any individual or group at our discretion. This right is exercised in accordance with South African law and is intended to ensure the safety, comfort, and enjoyment of all our guests.

Please note that this right will not be used to discriminate against any person based on race, gender, disability, or any other protected characteristic as outlined in the South African Constitution and relevant legislation.

 

Cancelation Policy

 

*Self-catering Establishments* require full payment to secure bookings during peak holiday periods (Easter, long weekends, mid-December to mid-January, and the July school holidays in KwaZulu-Natal). For other times, a 50% deposit secures the booking, with the balance due 30 days before arrival. Cancellations forfeit the deposit or full payment, though typically 90% of funds are refunded if the unit is rebooked.